Privacy Policy
This Privacy Policy explains how Lumenoras (“Lumenoras”, “we”) collects and uses information when you shop on lumenoras.com.
Information we collect
- Account and checkout details such as name, email, shipping address, and phone.
- Order history across categories like dresses, tops, loungewear, and swim.
- Device and browsing data (cookies, IP, pages viewed) to keep Lumenoras secure and useful.
How we use it
We use your information to process orders, arrange shipping (including free shipping from $39 when eligible), provide delivery updates within 2026/08/13 (Thu) – 2026/08/15 (Sat), handle returns within 15 days, improve site experience, and respond to support requests.
Sharing
We share data with payment processors, shipping carriers, and hosting/analytics tools that help run Lumenoras. We do not sell your personal information.
Cookies
Cookies remember cart contents, keep you signed in, and help us understand which edits (for example Casual Dresses or Cardigans) are useful. You can control cookies in your browser; some features may not work without them.
Your choices
You may request access, correction, or deletion of personal data we hold, subject to legal and order-record requirements. Contact us using the details below.
Updates
We may update this policy from time to time. The latest version will always appear on this page of lumenoras.com.
Contact
Tel: +86 138 5621 7843
Email: Support@lumenoras.com
Address: Room 806, Building C, 128 Nanjing Road, Huangpu District, Shanghai 200001, China